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Entries Tagged as 'Technical Publishing'

MadCap Software Webinar

July 10th, 2008 · No Comments

For all you Madcap Flare buffs!
MadCap Software is presenting a new 1 hour webinar called “Importing FrameMaker files into Flare”. Learn Best Practices and discover what you need to be most effective as you move into the future with Flare. This webinar covers each step of the FrameMaker to Flare import process:
- what to select
- […]

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Tags: Information Technology · Technical Publishing

Knowledge Management - Part 3: Reducing Knowledge Loss, Organizational Preparedness

June 12th, 2008 · No Comments

This post is on the TWB Corporate Blog as well as the TWB Alumni Blog:
To possess knowledge an organization must have internal and external information exploitation capabilities. Internal knowledge capabilities can be defined as the collection of technology mechanisms that enable an organization to process information for decision-making. External knowledge capabilities are the collection of […]

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Tags: Business Models · Technical Publishing

TWB Call for Research Papers on the OOXML and ODF Documentation Standards

June 9th, 2008 · 1 Comment

 
The Writers Block (TWB) invites research papers on “Implementation of Multiple Documentation Standards – OOXML and ODF – Impact on industry”
The paper will focus on the ratification and implementation of multiple documentation standards - OOXML, ODF and their impact on industry and user community at large. The accent should be on empirical evidence and logical […]

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Tags: Business Models · Communications · Events · Research · Technical Publishing

Knowledge Management - Part 2: Where does it reside? Why is it important? How do you abstract/ ‘acquire’ it?

June 8th, 2008 · No Comments

Where does Knowledge reside?
Knowledge assets reside in many different places such as: databases, knowledge bases, filing cabinets and peoples’ heads and are distributed right across the organization. Knowledge exists in documents, structured repositories, file cabinets, Web pages, and in the minds of employees. Most people agree with the definition that “knowledge” is not only personal, […]

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Tags: Business Models · Research · Technical Publishing

Knowledge Management - Part 1: What is it? Types of Knowledge

June 6th, 2008 · No Comments

Introduction: Knowledge and Knowledge Management
In today’s new age economy, knowledge and information are the most important factors in the long-term success of both an individual and an organization. Knowledge and knowledge management have emerged as a vital component for many organizations. In fact, knowledge may soon be the only source of competitive advantage for an […]

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Tags: Business Models · Information Technology · Outsourcing · Research · TWB · Technical Publishing

The criticality of acquiring and (re) distributing knowledge in an organization

June 4th, 2008 · No Comments

- Rakesh Shukla
What is knowledge in an organization, and what does it really mean for it to be available? What when it is not? Managing knowledge is a critical function in an organization. Indeed it seperates the men from the boys as it were. In this day & age, knowledge is the most important factor […]

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Tags: Business Models · Research · Technical Publishing

The case of higher revenue and lower costs for a large telco supplier

May 22nd, 2008 · No Comments

While good documentation and centralized knowledge publishing pays for itself, this is a good illustration of a TWB customer

Increasing sales closure, hence higher and quicker revenue, &
Decreasing product support & training costs  and the same time

All because they centralized and outsourced documentation development! While this was for a telecom supplier, it is equally relevant for […]

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Tags: Business Models · Case Studies · Communications · Outsourcing · Technical Publishing · Training

Knowledge Management and Intellectual Capital

April 28th, 2008 · No Comments

Coming to the end of the debate on knowing the difference between Knowledge Management and Intellectual Capital, the often accepted conclusion is that effective Knowledge Management can be more than just capturing, storing, and organizing information. All such elements form part of the tools and processes that make up Knowledge Management especially stressing that the […]

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Tags: Business Models · Case Studies · Communications · Research · TWB · Technical Publishing · Uncategorized

Knowledge Management and Intellectual Capital

April 25th, 2008 · 1 Comment

In many economists’ opinion, Intellectual capital is the means or ability to develop knowledge assets. Economist John Kenneth Galbraith used this term initially in 1969 in a letter while he wrote to his colleague, Michal Kalecki. Putting it in another way, knowledge assets can be further put to use in developing more knowledge assets. Thus, […]

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Tags: Business Models · Case Studies · Communications · Research · TWB · Technical Publishing

TWB English Writing Contest 2008 for One and All

April 23rd, 2008 · 5 Comments

Catch an interesting English Writing Contest 2008 organized by The Writers Block (TWB). For someone who is a writing professional, a wizard with words or someone who is willing to check their English language skills, this English Writing Contest will be a great learning exercise.
Watch out for exciting prizes like a laptop, an iPhone or […]

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Tags: Events · Information Technology · Misc. · Technical Publishing