Introduction: Knowledge and Knowledge Management
In today’s new age economy, knowledge and information are the most important factors in the long-term success of both an individual and an organization. Knowledge and knowledge management have emerged as a vital component for many organizations. In fact, knowledge may soon be the only source of competitive advantage for an […]

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While good documentation and centralized knowledge publishing pays for itself, this is a good illustration of a TWB customer

Increasing sales closure, hence higher and quicker revenue, &
Decreasing product support & training costs  and the same time

All because they centralized and outsourced documentation development! While this was for a telecom supplier, it is equally relevant for […]

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Coming to the final part of the discussion on the contributing factors in building Corporate Tacit Knowledge Into A Strategic Asset, the most important among them is encouraging a wiki or Wikipedia culture. This means encouraging a culture of knowledge distribution via wikis. By doing so it develops an informal culture encouraging the staff to […]

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Confluence 2.8 - Great team work all around!
The beauty of a Wiki lies in the simplicity of its concept. Building on this thought, I’d say that with the addition of the “simplistic” Page Ordering feature, Confluence 2.8 has been further Wiki-fied!
This is a wonderful example of constructive user feedback, resulting in a much-enhanced application. According […]

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 One has seen quite a bit of debate in the public domain regarding the OXML issue. One can read related articles here, here and hereI think India voting against Microsoft’s OXML being adopted as a standard, is not a good move. It will be a good move for India if it adopts OXML along with […]

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Bringing back the discussion on the contributing factors in building Corporate Tacit Knowledge Into A Strategic Asset, for doing so it would involve people identifying someone, besides the subject matter expert, who possesses a need to know.
It could be in the form of a colleague, who will inherit the responsibility, a younger protégé or […]

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Information Technology (IT) is an industry that creates several opportunities at all levels. Keeping with the times, it is an ever-growing industry and involving various kinds of people like programmers, IT experts, software professionals, IT consultants/advisers, technical writers, technology officers and others. Technical writers compliment the IT projects in ways like promoting an IT company, […]

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 Knowledge is normally defined as knowing or having any information on any particular thing/subject, while tacit knowledge is usually something which is fully understood but has not been imparted to others. In other words, it is something which has to be shared and distributed among one and all so that it becomes explicitly available. In […]

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  Rudyard Kipling once said, “Words are, of course, the most powerful drug used by mankind.” We couldn’t help agree better.  Communication leads to community, that is, to understanding and mutual valuing.  This is the raison d’être for this space as well.  As the TWB World wider horizons and grows into a larger family, we realize, sometimes […]

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