Meet a Technical Communicator 24

 Binu Thomas worked as a Proofreader at Macmillan after he graduated with an M.A in Economics. He successfully completed the TWB Fundamental Certification Program in August 2006. He is currently working as a Technical writer at MetricStream in the Documentation team. Read on more to know about Binu… 

How did the training at TWB help you?It gave me an overall idea about the technical writing

Where do you see yourself  5 years from now?As a senior technical writer

What kind of impact has your position had on your lifestyle?

• Reading more

• Earning more

Is there any particular style you follow in your writing?

• Using information mapping

• Adhering to Company Standard (Style Guide)

What advice would you give to someone who is entering the field of Technical Writing?

• Need to have a good command over English

• Ready to study new things (update business intelligence)

• Dedication

How do you visualize technical writing after 5 years from now?

This field will grow in leaps and bounds

What kind of tasks do you complete on a typical day or week?

• Meet testers and developers

• Update or write User Guide, System Admin Guide and Online Help

• Send the guides for review (edit and technical)

• Incorporate review comments

• Format guides

• Publish

What domains have you worked on?

• ERP

• Audits

• Risk

• Governance

How do you define ‘professionalism’?

Approach to work in a very objective manner

What are the skills required to be a technical writer?

• Good command over the English language

• Good communication skill

• Team player

• Ready to learn new things